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Ecommerce Manager, Amazon, Direct to Consumer (Remote)

Portland, OR · Information Technology
Ecommerce Manager, Amazon, Direct to Consumer (Remote)

-- Even though it is a remote positions, Client is looking for candidates in WA, OR, CA, ID area --

Our Client Values:
RELATIONSHIPS

The foundation of our success lies in our longstanding relationships with our customers, growers, suppliers, and employees in the Anderson family style.

OPERATIONAL EXPERTISE

Our customers depend upon our ability to deliver the right quality at the right time at the right price. In every operational area from harvesting to final end user delivery, we strive for excellence.

REPUTATION

Our reputation is the reflection of who we are. Every day our customers see our reputation through the behaviors and decisions we make, the partners we choose, and the condition of our facilities and equipment.


Whats in it for you:
  • Pioneering dependable opportunities for agriculture worldwide.
  • Started as a small family business over 60 years ago, Grown into one of the largest hay exporters in the United States.
  • Have your contributions recognized
  • Growing company with tremendous opportunity for career advancement
  • Great Salary and Benefits.

What you will be doing:

We are looking for an experienced Ecommerce Manager to help us grow and manage the day-to-day ecommerce activities of Andy, a new direct-to-consumer brand, including our Amazon marketplace, Shopify website, and overseeing customer service for all platforms. As an Ecommerce Manager, you will create processes and implement strategies that make online transactions possible while progressively increasing ecommerce sales. This position reports to the Director of Ecommerce. In this role, you will organize, develop, and execute ecommerce activities, including:
  • Oversee the day-to-day ecommerce operations, including customer service, website 
  • updates, pricing and promotions, maintenance, and reporting on performance.
  • Be the internal expert on all distribution channels including our 3PL, Amazon, Walmart and Chewy.
  • In-depth analysis and reporting for inventory planning, freight costs and identifying opportunities for efficiencies.
  • Responsible for monitoring inventory levels and managing shipments to Amazon and our 3PL to keep products in stock.
  • Recommend and establish new channels of distribution, including international markets.
  • Develop and implement customer service strategies to ensure that we have happy & loyal customers.
  • Timely response and resolution of customer service inquiries.
  • Work internally with marketing, new product development and production teams to develop and launch new products and campaigns.
  • Stay current on ecommerce strategies and make recommendations on new ecommerce revenue streams.
Experience you will need:
  • 8+ years of ecommerce experience.
  • Amazon experience is a must-have for this position.
  • Possess a strong knowledge of the ecommerce space including competitive strategies, marketing strategies, product launches, consumer research, usability best practices, and industry trends.
  • Comprehensive understanding of SEO best practices, pricing policies and inventory management.
  • Demonstrated understanding of web technologies, browsers, analytics, reporting and content management systems and processes.
  • Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities and show constant entrepreneurial initiative.
  • Experience working in a remote environment.
  • Strong project management & communication skills.
  • Strong analytical skills to guide business strategy decisions.
  • Must be able to multi-task, prioritize and successfully meet several deadlines at once while maintaining attention to detail.
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Ecommerce Manager, Amazon, Direct to Consumer (Remote)
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