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Business Development Manager (REMOTE)

San Francisco, CA · Sales

Top Reasons to work with our client:
Medical insurance!
Vision insurance!
Dental insurance!
401(k)!
Disability insurance!
Monthly Commissions!
Quarterly Bonus!

What you will be doing:

  • Lead initiatives to generate and engage with business partners to manage existing business and build new business for the Company.
  • Achieve a mutually agreed upon sales plan, focusing on MAF$ growth, margin % growth, product line growth (Self Adhesive, Printable Films & Digital Paper), active account growth & retention, new account generation, and key account management.
  • Organize a large client base into manageable geographic segments for strategic territory management.
  • Manage CRM updates including notes, database, and pricing.
  • Oversee sales pipeline management with product forecasts to operations for execution of SLA’s.
  • Maximize face-to-face and phone selling time to Initiate, Educate, Validate, Justify, and Close current and prospective users of our products and services.
  • Build significant relationships with C-level contacts and key decision-makers.
  • Undergo, comprehend, and implement sales training initiatives.
  • Manage and document the Step of Sale progress for all HP Indigo installations within the territory, partnering with HP regional support professionals.
  • Respond promptly to product claims and returns to enhance customer satisfaction while reducing policy credit risks.
  • Demonstrate urgency when responding to email and voicemail messages, utilizing customer support when necessary.
  • Conduct oneself in accordance with the Employee Handbook while interacting with employees, customers, and vendors.
  • Effectively manage VMI programs with monthly counts and inventory management within VMI program guidelines.
  • Promote and leverage e-commerce platforms to enhance the total customer experience.
  • Execute Customer Supply agreements in collaboration with Customer Service Professionals.
  • Update client database records regularly to limit mistakes and enhance communication.
  • Follow all processes and procedures to maximize efficiency, including order entry, custom merchandising, claims, R&O, and relevant documentation.
  • Review, disseminate, and act upon all marketing initiatives, credit updates, and sales reports with appropriate stakeholders.
  • Maintain compliance with travel and expense parameters established annually.
  • Stay informed about vendor and product offerings in the Catalog to demonstrate expertise in specialty products.

Experience you will need:

  • 5 years of sales experience required.
  • Print industry experience is a bonus, but not required.
  • College degree preferred; high school diploma required.
  • Experience in sales with a focus on building and maintaining relationships with clients.
  • Ability to inherit and manage a book of business, ensuring customer satisfaction and growth.
  • ​Understanding of technical sales, particularly in the print industry, including digital printing technologies.
  • Proven track record of developing long-term relationships with multiple stakeholders within client organizations.
  • Experience in a commission-based sales environment, with a focus on achieving and exceeding sales targets.
  • Ability to participate in Regional Trade Shows as required.
  • Ability to travel and participate in Regional or National Sales Meetings as scheduled.
  • Willingness to work on territory organization, presentations, and strategic initiatives during non-business hours.
  • Assist in the training, networking, and onboarding of new employees as needed.

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