Job Title: Associate Medical Director
Reports To: Chief Medical Officer (CMO)
Summary:
The Associate Medical Director plays a crucial role in ensuring high-quality patient care and overseeing clinical operations at the Clinic. This position requires a strong clinical background, exceptional leadership skills, and a deep understanding of community health.
Responsibilities:
- Clinical Leadership:
- Provide oversight of all clinical programs and patient care delivery.
- Supervise Physician Assistants (PAs) and Nurse Practitioners (NPs), including performance reviews, feedback, and professional development.
- Manage provider schedules, vacations, and absences, ensuring adequate clinical coverage.
- Champion the Patient-Centered Medical Home model and foster strong collaborative relationships within the care team.
- Ensure appropriate staffing levels and address potential staffing shortages.
- Prioritize workloads and delegate effectively to ensure timely and accurate completion of tasks.
- Conduct annual performance appraisals for direct reports, providing constructive feedback for growth.
- Address disciplinary issues and ensure compliance with all relevant regulations.
- Mentor and support the professional development of all team members.
- Provide direct patient care and supervise medical students/residents when applicable.
- Collaborate with the CMO to develop, implement, and monitor adherence to clinical protocols and guidelines for chronic disease management.
- Act as a resource for resolving patient and family concerns.
- Maintain a courteous and respectful demeanor with patients, families, and all healthcare team members.
- Program Management:
- Develop in-depth knowledge of key payer programs (e.g., CHDP, HWLA, Managed Care, FPACT, CDP).
- Ensure compliance with all relevant regulations and contractual obligations.
- Assist the CMO with peer review and quality assurance activities.
- Participate in the development, review, and revision of clinical protocols, policies, and procedures.
- Analyze monthly variance reports and identify areas for improvement in clinical spending.
- Administrative Support:
- Utilize electronic health records (EHR) proficiently (e.g., OCHIN EPIC).
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Maintain strict confidentiality of all patient information.
Qualifications:
- Education:
- M.D. or D.O. degree from an accredited medical school.
- Valid, current, and unencumbered Medical License from the State Medical Board of California.
- Experience:
- 3-5 years of clinical experience with relevant programs (CHDP, HWLA, Managed Care, FPACT, CDP, etc.) preferred.
- At least one year of leadership experience in a healthcare setting.
- Experience in a community health center setting is highly preferred.
- Skills:
- Strong clinical judgment and decision-making skills.
- Excellent communication, interpersonal, and leadership skills.
- Strong analytical, critical thinking, and problem-solving abilities.
- Proven ability to work effectively as part of a team.
- Proficiency in EHR systems (e.g., OCHIN EPIC).
- Strong organizational and time-management skills.