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Associate Medical Director, Clinic

Los Angeles, CA · Healthcare

Job Title: Associate Medical Director

Reports To: Chief Medical Officer (CMO)

Summary:

The Associate Medical Director plays a crucial role in ensuring high-quality patient care and overseeing clinical operations at the Clinic. This position requires a strong clinical background, exceptional leadership skills, and a deep understanding of community health.

Responsibilities:

  • Clinical Leadership:
    • Provide oversight of all clinical programs and patient care delivery.
    • Supervise Physician Assistants (PAs) and Nurse Practitioners (NPs), including performance reviews, feedback, and professional development.
    • Manage provider schedules, vacations, and absences, ensuring adequate clinical coverage.
    • Champion the Patient-Centered Medical Home model and foster strong collaborative relationships within the care team.
    • Ensure appropriate staffing levels and address potential staffing shortages.
    • Prioritize workloads and delegate effectively to ensure timely and accurate completion of tasks.
    • Conduct annual performance appraisals for direct reports, providing constructive feedback for growth.
    • Address disciplinary issues and ensure compliance with all relevant regulations.
    • Mentor and support the professional development of all team members.
    • Provide direct patient care and supervise medical students/residents when applicable.
    • Collaborate with the CMO to develop, implement, and monitor adherence to clinical protocols and guidelines for chronic disease management.
    • Act as a resource for resolving patient and family concerns.
    • Maintain a courteous and respectful demeanor with patients, families, and all healthcare team members.
  • Program Management:
    • Develop in-depth knowledge of key payer programs (e.g., CHDP, HWLA, Managed Care, FPACT, CDP).
    • Ensure compliance with all relevant regulations and contractual obligations.
    • Assist the CMO with peer review and quality assurance activities.
    • Participate in the development, review, and revision of clinical protocols, policies, and procedures.
    • Analyze monthly variance reports and identify areas for improvement in clinical spending.
  • Administrative Support:
    • Utilize electronic health records (EHR) proficiently (e.g., OCHIN EPIC).
    • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
    • Maintain strict confidentiality of all patient information.

Qualifications:

  • Education:
    • M.D. or D.O. degree from an accredited medical school.
    • Valid, current, and unencumbered Medical License from the State Medical Board of California.
  • Experience:
    • 3-5 years of clinical experience with relevant programs (CHDP, HWLA, Managed Care, FPACT, CDP, etc.) preferred.
    • At least one year of leadership experience in a healthcare setting.
    • Experience in a community health center setting is highly preferred.
  • Skills:
    • Strong clinical judgment and decision-making skills.
    • Excellent communication, interpersonal, and leadership skills.
    • Strong analytical, critical thinking, and problem-solving abilities.
    • Proven ability to work effectively as part of a team.
    • Proficiency in EHR systems (e.g., OCHIN EPIC).
    • Strong organizational and time-management skills.

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