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Ticket Broker, Sporting Events, Concerts, Theater, Virtual

Milwaukee, WI · Sales
 Ticket Broker, Sporting Events, Concerts, Theater, Virtual
Our client is a dynamic and fast-growing ticket brokerage firm specializing in providing premium event tickets to our clients. We pride ourselves on delivering exceptional customer experiences by offering access to a wide range of entertainment events, from sports games (NFL, NBA, MLB, NHL and College) and concerts to theater productions and special events. We are currently seeking a Ticket Broker to join our team and help us continue our mission of connecting clients with unforgettable live experiences.
Job Description:
Ticket Broker - your primary responsibility will be to source, acquire, and manage event tickets for various clients, ensuring they have access to the events they desire. You will play a critical role in our success by using your knowledge of the ticket industry, exceptional communication skills, and dedication to providing excellent customer service.
Key Responsibilities:
  1. Ticket Acquisition:
    • Source and acquire event tickets through various channels, including direct purchases, partnerships, and ticket exchanges.
    • Monitor ticket availability and pricing trends to secure the best deals for our clients.
    • Negotiate with ticket suppliers to obtain preferred pricing and seating options.
  2. Client Relations:
    • Build and maintain strong relationships with existing and potential clients.
    • Consult with clients to understand their event preferences and requirements.
    • Provide expert advice on seating options and event choices.
  3. Sales and Marketing:
    • Promote available tickets and packages to clients through effective marketing strategies.
    • Collaborate with the marketing team to develop promotional materials and campaigns.
    • Track and report on ticket sales and revenue targets.
  4. Customer Service:
    • Offer top-tier customer service to address inquiries, concerns, and special requests.
    • Manage ticket orders and ensure timely delivery to clients.
    • Handle and resolve customer issues with professionalism and efficiency.
  5. Market Research:
    • Stay updated on industry trends, event schedules, and popular venues.
    • Analyze market data to identify opportunities for growth and expansion.
    • Provide insights and recommendations for ticket pricing and inventory management.
  • Bachelor's degree in business, marketing, or a related field (preferred).
  • Previous experience in the ticket brokerage industry or a similar role is a plus.
  • Strong negotiation and communication skills.
  • Exceptional customer service and problem-solving abilities.
  • Familiarity with ticketing platforms and industry trends.
  • Sales and marketing experience is beneficial.
  • Proficiency in using CRM software and Microsoft Office applications.
Why our client?
  • Competitive Salary of $72,000-$84,000 or more for exceptional candidates
  • Uncapped commission structure.
  • Opportunities for professional development and growth.
  • A dynamic and supportive team environment.
  • Access to exciting and exclusive events.
  • The chance to help clients create unforgettable experiences.

Ticket Broker, Sporting Events, Concerts, Theater, Virtual

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