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Inside Sales Manager, outdoor living products

Groveport, OH · Sales
Inside Sales Manager, outdoor living products
  • Great opportunity to learn new skills, hone your work ethic, and become exposed to many different people!
  • Supportive and Fun place to work!
  • Leadership and staff are amazing!
  • Company that maintains high integrity and values their team!
  • Professional growth opportunities!
  • Amazing coverage and benefits!
Position Summary:
Our client is seeking an Inside Sales Supervisor who is passionate about growing sales and delivering a superior customer experience. This individual will be successful in this role by:
1. Gaining a clear understanding of our large inventory of vinyl and aluminum fencing and railing
2. Maintaining a pulse on industry trends
3. Providing a superior customer experience.
What you will be doing:
  • Provide a Superior Customer Experience.
  • Serve customers on the phone, through email, and/or in person daily.
  • Handle and resolve customer complaints or issues in regard to products or services.
  • Work with layout planning and assist customers accurately, effectively, and quickly.
  • Manage key and high-volume accounts.
  • Accurately and efficiently review and quote blueprints by bid date.
  • Accurately process payment and product sales documentation in NetSuite.
  • Review KPI measurables and sales reports and identify areas of improvement.
  • Work within a team to meet company metrics.
  • Establishing new leads and customers through cold calling, networking, and referrals.
  • Review and distribute leads throughout the team.
  • Direct and coordinate all wholesale sales activities and territories.
  • Keep up to date on competitor and industry trends.
  • Accurately and efficiently perform general admin duties.
  • Keep self and team up to date on training.
  • Lead, manage, retain, and hold your team accountable.
  • Any other tasks that may be asked of you by your manager or other members of the Leadership Team.
  • This is NOT a Work from home position. 
What you will need:
  • In-person or over-the-phone customer service/sales experience.
  • Must be a highly motivated, self-starter and able to manage a team.
  • General office skills (typing, Microsoft Word, Microsoft Excel, Outlook, etc.).
  • Work well independently, as well as in a group setting.
  • Adaptive to change and learning new skills.
  • Strong logic and reasoning/ problem-solving skills.
  • Attention to detail and ability to multi-task.
  • Outgoing, professional, and friendly.
Inside Sales Manager, outdoor living products
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