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Channel Business Partner, Customer Success, Networking, MA

Chelmsford, MA · Sales


We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 4000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

If you are in a customer service industry with great client relations skills, come join us!

What we are looking for

  • Outstanding customer service skills

  • Communicative

  • Strong time management skills

  • Proactive and resourceful individuals

What we would like

  • Must be self-motivated, lead with strong work ethic, capable of taking initiative, successfully handle and prioritize multiple competing priorities, and effectively manage deadlines.

  • Proven ability to work effectively in a team environment and have strong rapport with the management team and colleagues.

This is an exciting opportunity to collaborate with our Americas sales team to foster business partner relationships to provide pricing for the Channel Partner Program.

What you’ll do here as a Channel Business Partner?

  • Serve as the hub forpartners and employees for project pricing matters

  • Evaluate project details, end user involvement and analyze competition to provide competitive pricing for our Channel

  • Work cohesively with Sales and provide guidance for pricing requests while ensuring appropriate standard operating procedures are followed and documented

Who are we looking for/Who are you?

  • Ability to work with all levels of management

  • Creative problem solver

  • Team player

  • Excellent written and verbal communication

  • Previous management experience a plus but not required

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