Sales Operations Manager, 100% remote

Our client is the world’s first Customer Intelligence Platform (CIP) and was built by an experienced group of industry leaders. Their proprietary technology provides predictive, prescriptive, and personalized customer insights and recommended actions. Customer teams can subsequently take the right actions to prevent churn, increase expansion opportunities, and align the entire organization around delivering amazing, personalized customer outcomes. 

They are a successful startup backed by VCs like Sapphire Ventures, Bonfire, Greycroft, and Launch Capital. Our VCs are early investors in companies like Salesforce, DocuSign, Square, Airbnb, Uber, Snowflake, Spotify, Pendo, etc. We recently raised an oversubscribed Series A. The new technology has mentions on Forbes, Fortune, CIO review, and their founders were recently announced by Forbes 30 under 30.

Looking for: Sales Operations Manager, 100% remote

involve.ai is looking for a Sales Ops expert to help build the next world-class brand and, ultimately, the industry-standard for customer intelligence. As the first Sales Operations hire, you will work directly with the executive team to lead brand and growth initiatives for the company.

What You’ll Do:
●  Understand the entire end-to-end sales process and make recommendations to optimize and/or propose new strategies derived from data
●  Work to adopt selling strategies into AE behavior and processes within our Salesforce environment
●  Materialize our Sales Strategy & Methodology through process and tools (i.e., SFDC, Outreach, Hubspot, LinkedIn Sales Nav, and our internal platform involve.ai for customer success)
●  Partner with the VP of Sales to deploy new enhancements to our technology stack
●  Partner with the Marketing and Customer Success team to ensure our measurable and KPIs are appropriate for our Sales engine and that we regularly make data-driven optimizations
●  Create reports/dashboards in SFDC/G-Sheet/Excel to surface key Sales KPIs
●  Work closely with Sales Leadership to increase forecasting accuracy through pipeline rigor and deal management
●  Continue to strengthen our Outbounding sales efforts by implementing processes, strategy, reporting, and technology
●  Optimize ways to communicate findings and insights to VP Sales, Sales reps, Business Dev reps, and other GTM members
●  Work with VP of Sales to create commission plans, communicate with AEs and BDRs, and measure commission payouts on a monthly basis
● Assess and implement new technology to support the GTM team

What You’ll Need:
●  2-4 years in Sales Operations, Business Operations, GTM Operations
●  Salesforce (required), Outreach, Hubspot, LinkedIn Sales Navigator skills preferred
●  In-depth understanding of SaaS Sales Strategies (Challenger, MEDDPICC, etc.)
●  Has been in a role supporting Sales Executives/Account Executives and sales territories
●  Excellent project management and follow-up skills
●  Team Player with a positive attitude and ready to work in a fast-paced, startup environment
●  Ability to adjust on the fly to new demands; a sense of urgency and prioritization
●  Strong desire to work at an early stage startup
●  Excellent verbal and written communication skills

What We Offer:

• Strong Salary plus comm
• Full Benes
• PreIPO equity
• Be part of an exciting high-growth SaaS organization 
• An impactful role with lots of growth potential 
• A lot of freedom to apply your creative and strategic skills
• A work-hard, play-hard environment
• Flexible schedules to make WFH more enjoyable-such as our half-day Fridays!
• Robust healthcare plans-100% medical coverage for employees
• PTO and Company Holidays
• Weekly company-wide “all hands” meetings
• An OKR driven team so everyone is on the same page
• Sponsor H1-B Visas