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Business Development, Client Partner, Retail AI Data Solutions

Bentonville, AR · Sales



The Client Partner (CP)- Business Development (BD) is accountable for Sales/Revenue growth at select Customer accounts. A CP builds and maintains strong relationships with the client (including CxO level relationships), increases market share in the accounts, and improves penetration. This role is dominantly sales focused.


•  Identify opportunities for growth in the existing Customer account.

•  Lead account strategy and planning, revenue forecasting and opportunity management.

•  Develop and strengthen relationships with key stakeholders, decision-makers, and influencers at the Customer organization and drive the penetration across all functions, including Executive Management, Marketing, Finance, IT, Engineering et al.

•  Become intimate with the Customer’s business objectives and execution plans, as well as acquire a deeper understanding of the Customer’s industry trends.

•  Become an expert in Pactera-EDGE's portfolio

•  Leverage Pactera’s unique value proposition to shape opportunities with the Customer and increase the share of revenues from single source deals.

•  Lead proposal development, presentation, and positioning, negotiation of commercial terms for all transactions.

•  Regularly monitor sales trends, market dynamics, and competitive information and incorporate them into existing account strategy and plan.

•  Work with technical staff and delivery teams, where required, to address Customer requirements, follow-up, and track of issues through to resolution and customer satisfaction.

•  Work with coordinate and manage multiple groups consisting of, but not limited to, delivery and pre-sales teams, to analyze complex business problems and develop bespoke proposals to meet the customer’s business goals.

•  Lead the business development cycle and coordinate a global team of marketing, sales, and solutions architects.

•  Prepare account plan(s) and industry trends.

•  Participate in trade shows and attend local networking events frequently.

•  Negotiate favourable terms for Master Services Agreements with new clients.

•  Travel to prospect and customer locations on a frequent basis,

•  This position reports directly to the Head of the Business Unit (SBU).


•  Bachelor’s degree, or combination of education and experience.

•  8+ years of sales experience as an individual contributor.

•  Advanced knowledge of Office 365 application suite.


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