Technical Solutions Consultant, BI Business Intelligence, Customer Facing, AZ

Location: Scottsdale, AZ
Will RELO candidates to AZ

Our Client empowers everyday business users to independently manage, analyze and visualize complex data quickly and cost-effectively. Their mission is to transform complex data into insights everywhere, enabling access to business intelligence across the entire organization. Their leading innovation is used by companies seeking to gain insights to their own business, and also embedded by technology and service companies that aim to provide additional insights and value for their customers.
We are seeking a gifted and creative individual for lead qualification and development to join their AZ office, focusing on the US market. This role involves researching companies and contacts, inbound and outbound campaigns, and qualifying each opportunity before sending to a Sales Executive. It is a dynamic role that fits high energy, collaborative and smart sales people.
 
More About them:
Our Client started in the early 2000s as nothing more than an idea: the idea that data analytics can be made fluent, easy and fast by radically improving data processing capabilities through technological innovation. After working for six years in stealth mode to perfect their disruptive In-Chip™ data engine and to tie it into an intuitive, user-oriented front end, Their Client launched its first commercial release in 2010 and caught the market by surprise: Suddenly there was a tool powerful enough to tackle big and disparate datasets, but simple enough to be used by almost anyone, Since then Their Client has seen meteoric growth that shows no sign of slowing, with headquarters in New York, close to $100 million in funding, and thousands of users in over 49 countries.

Looking For?
The ideal candidate will be an integral part of the Customer Success team and will be the front line that gets to know the customers best and help them succeed and grow with us. Technical Solutions Consultant understand their requirements and collaborate with the rest of our talented teams to provide them with a unique customer experience and service. Customer Delight is not just a motto, it’s what we truly believe in. 
As a  Technical Solutions Consultant, you will work through complex data environments with customers from all sizes and industries, to deliver exceptional support and value over our amazing product.
In addition, you will 
  • Investigate technical problems and diagnose root causes,
  • Develop, design and propose solutions to meet technological and business needs of customers
  • Manage projects internally as well as externally
  • Provide reliable resolution of critical and high impact problems for customers
  • Work with R&D and Product teams to meet customer requirements and improve our product
  • Collaborate with end users to identify needs and opportunities for improved data management and delivery
  • Take part in the creation and maintenance of our knowledge-base and community
  • Implement BI projects at customers’ site, on-site or via web meetings
  • Train customers and partners
  • Present complex technical information to non-technical audiences
  • Provide strategic business intelligence consultancy
  • Database analysis & data modeling
What should You have?
  • Bachelors Degree in Engineering or related field
  • Excellent problem-solving skills
  • Linux experience is required
  • 3+ years of experience with IT infrastructure and applications support
  • Experience with SW implementation, integration and/or support projects
  • Extensive use of SQL and RDBMS systems (DB2, Oracle, SQL Server,etc.)
  • Passion for support and helping others
  • English fluency – A MUST
  • Experience with scripting (Python, C#, PHP)
  • Experience with ETL and BI tools such as  Informatica, SSIS, SSRS, BusinessObjects, Cognos, QlikView or Tableau
  • Extensive experience with DWH implementations
  • Strong knowledge of logical and physical data modeling concepts 
  • Spanish Speaking - A PLUS
Location: Scottsdale, AZ

What You'll Get:

·       Base $75,000 plus DOE
Medical, Dental, and Vision Insurance
·       401K
·       Free Computer
·       Maternity/Paternity Leave
·       Stock Options
·       16 Days of PTO

 
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