Security Operations Transformation Manager, Dallas

Our Client is a leading cybersecurity firm dedicated to providing innovative solutions to protect businesses from evolving cyber threats. Our AI-enhanced MDR, powered by Chronicle SecOps, maximizes the value of SecOps investments while reducing costs and ensuring higher security and resilience. AI-enhanced MDR delivery platform transforms security operations into smarter business outcomes. The company is privately owned

Reporting to the Sr. Director of Security Operations and Transformation Customer Success, we are looking for an experienced and effective Security Operations Transformation Manager. The primary responsibility of this role is to take the customers though the Security Operations transformation journey. This is a highly visible position, and the right candidate must have excellent communication and interpersonal skills, be able to multi-task, prioritize in a fast-paced environment, and work well with all levels within the organization. Prior customer success management experience is preferred.

Job Responsibilities
• Build and execute Security Operations Transformation plans with customers
• Build relationships with customers and stakeholders to strengthen relationships.
• Drive Upsell/cross-sell opportunities.
• Remove roadblocks to make customers successful in the transformation journey.
Requirements
• 5 – 7 years of Security Operations experience, ideally working with SaaS customers to drive
adoption of a technical platform or solution.
• Have experience developing product use cases with customers
• Successful track record working in and navigating large SAAS or enterprise software
environments, building trusted relationships at all levels in the organization.
• Successful track record of driving product adoption and expansion
• Experience in building business-aligned cloud and cybersecurity programs
• Able to thrive in a multi-tasking environment
• Exceptional follow-through with the ability to manage customer requests
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• Experience with Google Chronicle or any SIEM solution
• Experience working in the Manage Detection and Respond (MDR) space
• Bachelor’s degree preferred in business, marketing or a related field
• Must be willing to work from the office 5 days a week with travel as needed.

Benefits
Salary commensurate with experience. We offer a range of great benefits to our employees: medical,
dental, vision, short-term and long-term disability and life insurance benefits. The company provides 15
PTO days and 10 paid company holidays per year. Our client is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
Compensation
The expected annual base salary range for this role is $130,000 - $170,000.

Compensation varies based on a variety of factors which include (but aren’t limited to) such as role level, skills and competencies, qualifications, knowledge, geography, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits
offerings, and equity awards.

Security Operations Transformation Manager, Dallas